Lisa, Gracie, Anna and Tim

I couldn't remove my key from the ignition and was told it wasn't a key problem, but because it would not go all the way back to the "lock" position, something wasn't allowing it to release. I opened it up and was able to get the key out, but something still isn't working right. Take a look at the video and you'll see what I'm talking about. Is there a simple fix for this?